Finance Department

The Finance Department is responsible for all accounting and financial reporting, budgeting, cash management, investments, and collection functions.  Processes within the department include Utility Billing, Payroll, Accounts Receivable, and Accounts Payable.  The Department prepares the annual budget which is the strategic plan of the City.  At year end, Finance administers the audit process and preparation of the Comprehensive Annual Financial Report.  The City of Rolling Meadows has received the Certificate of Achievement for Excellence in Financial Reporting every year since 1985.

The City of Rolling Meadows is committed to strong financial management and policies.  Please click here for the City's Credit Rating from Standard & Poor's and Moody's.

The processing of Real Estate Transfer Stamp requests is handled by the Finance Department.  Click here for more information and declaration form.

The Finance Department is responsible for the preparation and distribution of utility bills and the servicing of all customer accounts related to water, sewer and refuse services.  All inquiries related to your utility bill should be directed to this department.  Contact us at (847) 394-8500.  It also handles the receipt of utility bill payments and collection of past due accounts.

Frequently Requested Phone Numbers

Category Provider Phone Number
Email Services
General Customer Service
Finance Department
847-394-8500 Email Finance-related questions or inquiries
Utility Billing Customer Service
Utility Billing
847-394-8500 Email Includes questions regarding water usage, billing inquiries, a change in billing information, and moving/final bill requests
Water Emergency (After Hours)
Police Department
847-255-2416 N/A Service for water emergencies
Public Works
Public Works Department
847-963-0500 N/A Includes questions regarding refuse service, special pickup requests, and sewer or meter issues