Complain About Police Services

he Rolling Meadows Police Department is dedicated to providing the best police service to all citizens. Employees are carefully selected and trained to provide this service to the community. It is the policy of this department to investigate the allegations of wrongdoing by employees in order to determine the merit and substance of the complaint. 
 

Filing a complaint against a Rolling Meadows Police Department employee:

When a citizen has a complaint against a department employee (sworn or civilian), the complaint may be filed in person, directly to a department supervisor at the police department or you may use the online complaint form.    

Who is responsible for investigating complaints?

In most cases, the employee’s supervisor will conduct the investigation with the disposition of each case being reviewed by the Deputy Chief of Police and the Chief of Police.

Will the department employee know that a complaint has been made against him or her?

The department member has the right to know the nature of the charges alleged and the identity of the person making the allegation/complaint. Therefore, the answer is yes.

How long will the investigation take?

 
Whenever possible, the investigation will be concluded within 30 days unless unusual circumstances warrant an extension. The department will make every effort to keep the complainant advised of the progress of the investigation. Once the investigation has concluded, the complainant will be notified.
 

What if an allegation/complaint turns out to be false?

If a complaint is made on a good faith belief of truth and the department member is later exonerated, the case will be ended. However, if it is determined that the allegation was false or intended to discredit or embarrass the department member, you may be subject to criminal charges for filing a false report or even a civil suit.

What will happen to the department member in question?

If, after a complete investigation, it is determined that the allegation is substantiated, the discipline will be dependent on the seriousness of the infraction. Disciplinary actions may range from an oral reprimand to suspension, or in extreme cases, termination.

You may use the online form by clicking the link below or you may respond to the Rolling Meadows Police Department and speak to the employee's supervisor to make a complaint against a police officer or police employee. 
 
 
 Please click the link below to begin the process.
  
click here---Online Complaint Against Police Officer or Police Employee.