TTY / TDD Access

Rolling Meadows provides equal access to citizens using TTY-TDD devices for communications. Whether dialing 9-1-1 or the City TDD number (847) 506-0490  a person using a TTY-TDD can communicate their needs to us.

TTY-TDD is a text message system that is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY-TDD users. Each end of a TTY-TDD call must have a TTY-TDD device.

Call 911 and we will communicate directly with you using TTY-TDD. We have several pre-set messages to assist you. As soon as we hear the Baudot tones, we will send a TTY message.

Some of the messages we have programmed are:

#1) Rolling Meadows 9-1-1, Please standby...

#2) Rolling Meadows 9-1-1, What is your emergency QQ GA

#3) Where is this happening QQ GA

#4) Is this a home, condo, apartment, town-house or business QQ GA

#5) Do you need a policeman QQ GA

#6) Do you need an ambulance QQ GA

#7) Is there a fire QQ What is on fire QQ GA

#8) What is your name, address and phone number QQ GA

#9) How long ago did this happen QQ GA

#0) Is the person still there QQ GA

*1) Are there any weapons involved QQ GA

*2) Has anyone been drinking QQ GA

*3) Can you describe the person QQ GA

*4) Can you describe the vehicle QQ GA

*5) Which way did the vehicle go QQ GA

*6) Do you know what the license plate is QQ GA

*7) What was taken QQ GA

*8) Is the person breathing/conscious QQ GA

*9) Stay on the telephone while we send help GA

*0) Help is on the way GA SK

TTY - New term for TDD to indicate that people other than the deaf use an assistive device for telephone conversations.

TDD - Telecommunications Device for the Deaf

GA==When you talk with another person by TTY, you type while the other person reads. When you want the other person to respond, type GA for "Go Ahead."

GA or SK==To say goodbye, type GA or SK. This gives the other person a chance to say any last words before ending the conversation.

SKSK==Type SKSK to end the conversation.

Q==Some people prefer to type Q instead of a question mark because it saves time and is easier to type.